Plan Quality Management is part of the “Quality Management” Knowledge Area, and is part of the “Planning” Process Group.
Plan Quality Management is the process of identifying quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with relevant quality requirements.
The key benefit of this process is that it provides guidance and direction on how quality will be managed and validated throughout the project.
Quality planning should be performed in parallel with the other planning processes. For example, proposed changes in the deliverables to meet identified quality standards may require cost or schedule adjustments and a detailed risk analysis of the impact to plans.
The quality planning techniques discussed here are those used most frequently on projects. There are many others that may be useful on certain projects or in some application areas.
This definition was found in the PMBOK V5
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Plan Quality Management has:
Inputs:
- Enterprise Environmental Factors
- Organizational Process Assets
- Project Management Plan
- Requirements documentation
- Risk register
- Stakeholder register
Outputs:
- Process Improvement plan
- Project documents updates
- Quality checklists
- Quality Management plan
- Quality metrics
Tools and techniques:
- Additional quality planning tools
- Benchmarking
- Cost of Quality (COQ)
- Cost-Benefit Analysis
- Design of experiments
- Meetings
- Seven basic quality tools
- Statistical sampling
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